Contact Center Partners
We consider these the best cloud contact center software providers (CCaaS) in the industry.
NICE inContact is a cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the customer experience platform, NICE inContact CXone. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation
Fast set-up and agent ramp up - in weeks not months.
Talkdesk offers all the benefits of enterprise call center software, without all the complexity. Create your call center with advanced routing, automated workflows, reporting and monitoring, and integrate with over 25 applications.
Five9 led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Their cloud-first experience makes them a great fit for anyone who is a cloud early adopter or is looking for advanced integration assistance.
Genesys is a software technology provider. Genesys supports CCaaS services for a wide range of customer sizes and levels of complexity. Over 10,000 companies in 100+ countries trust our the Genesys customer experience platform to drive great business outcomes and create lasting relationships.
Serenova is an application specialist. It offers its Serenova CxEngage multitenant CCaaS solution on its own purpose-built platform. Serenova has experience of supporting customers of all sizes, but is particularly good at supporting large and very large deployments.
Evolve IP can provide both CCaaS and UCaaS functionality natively, with support for single sign-on, shared presence and directories, extension-to-extension dialing and instant messaging. Evolve IP offers the Evolve Contact Suite (ECS) solution on its own multitenant software platform.
Hosted PBX Partners
These are the best providers in the Hosted PBX industry.
YOUR PHONE SYSTEM, EVERYWHERE
One of the largest API Developer communities in the cloud voice space with over 100 software developers integrating RingCentral functionality. True Global connectivity with in-country dialing, Caller ID and device delivery.
Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers. Mitel offers customized communications solutions to their customers.
THE BUSINESS OF BETTER
Vonage has most extensive product sets available from one provider, including Hosted PBX, Integration with numerous CRMs and other applications, IaaS, Virtual Desktop Integration, Hosted Back-up, Skype as a Service, Hosted Exchange, Call Center applications and more.
GLOBAL CLOUD COMMUNICATIONS
San Jose, California-based 8x8 has 16 years of experience in the hosted PBX market. Gartner Magic Quadrant Leader, 8x8 has worked hard to penetrate the Enterprise market. Very competitive pricing with a focus on delivery over public IP. 8x8 owns several VoIP patents.
True Global provider with offices and data centers all over the world. Have a customer in every country in EMEA. Financially backed SLA with 99.999 network reliability. Fuze is well-suited for Hosted PBX deployments which seek business process differentiation.
Web, video and audio conferencing.
Conferencing, Webcasting, Integrated Audio
PGi is the world’s largest dedicated provider of collaboration software and services. PGi has a portfolio of purpose-built applications designed to meet the daily collaboration and communications needs of business professionals, with solutions for web, video and audio conferencing, smart calendar management, webcasting, project management and sales productivity.